ScrapeDrive is committed to protecting the privacy and rights of individuals in the European Economic Area (EEA) and United Kingdom (UK) under the General Data Protection Regulation (GDPR).
1. Our Role
ScrapeDrive.com as Data Controller: When we collect your account information, usage data, and billing details, we act as the data controller.
ScrapeDrive.com as Data Processor: When you use our API to scrape websites, you are the data controller for any personal data you collect. We act as a data processor, providing the technical means to retrieve the data you request.
2. Legal Basis for Processing
We process your personal data based on:
- Contract: Processing necessary to provide our service to you (account management, API access, billing)
- Legitimate interests: Service improvement, security, and fraud prevention
- Legal obligation: Compliance with tax, accounting, and other legal requirements
- Consent: Marketing communications (where required)
3. Your Rights Under GDPR
As a data subject in the EEA/UK, you have the following rights:
3.1 Right of Access
You can request a copy of all personal data we hold about you. We will respond within the period required by applicable law.
3.2 Right to Rectification
You can request that we correct any inaccurate personal data. You can update most information directly in your account settings.
3.3 Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data when:
- The data is no longer necessary for its original purpose
- You withdraw consent (where consent was the legal basis)
- The data was unlawfully processed
Note: We may need to retain certain data for legal or legitimate business reasons (e.g., billing records for tax purposes).
3.4 Right to Restriction of Processing
You can request that we limit how we use your data while we resolve a dispute or verify its accuracy.
3.5 Right to Data Portability
Where applicable, you can request your personal data in a structured, commonly used, machine-readable format.
3.6 Right to Object
You can object to processing based on legitimate interests. We will stop unless we have compelling grounds that override your interests.
3.7 Right Not to be Subject to Automated Decision-Making
We do not make decisions based solely on automated processing that have legal or significant effects on you.
4. How to Exercise Your Rights
To exercise any of these rights:
- Email us at privacy@scrapedrive.com
- Include "GDPR Request" in the subject line
- Specify which right you wish to exercise
- Provide information to verify your identity
We will respond within the period required by applicable law and notify you if a lawful extension is needed.
5. International Data Transfers
Your data may be transferred to and processed in countries other than your own by us or our service providers. Where required, we use safeguards recognized by applicable data protection law.
6. Privacy Contact
Questions and data protection requests can be sent to:
ScrapeDrive.com — privacy@scrapedrive.com
7. Data Retention
We retain personal data for as long as reasonably necessary to provide the service, maintain security, resolve disputes, and meet applicable legal obligations. The period varies by data type and context.
8. Security Measures
We use reasonable technical and organizational safeguards designed to protect personal data. No method of storage or transmission is completely secure.
9. Data Breach Notification
We investigate suspected personal data breaches and make notifications when required by applicable law.
10. Your Responsibility as a Customer
When you use ScrapeDrive to collect personal data from websites, you are the data controller. You must:
- Have a lawful basis for collecting personal data
- Provide appropriate privacy notices to data subjects
- Respond to data subject requests
- Implement appropriate security measures
We recommend reviewing our Acceptable Use Policy for guidelines on responsible scraping.
11. Supervisory Authority
If you are in the EEA and believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
12. Contact Us
For any GDPR-related questions or requests:
- Email: privacy@scrapedrive.com
- Subject line: "GDPR Request" or "GDPR Inquiry"