At ScrapeDrive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping API service.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Name
- Company name (optional)
- Password (stored securely using industry-standard hashing)
- Billing information (processed by Stripe)
- Social sign-in information provided by your authentication provider when you choose that login method
1.2 Usage Data
We automatically collect information about your use of our service:
- API requests (URLs requested, timestamps, response codes)
- Credit usage and transaction history
- IP addresses used to access our service
- Browser type and device information
1.3 Request Content
We process requested URLs, request settings, and returned content to perform and deliver your jobs. This may include temporary processing or storage needed for synchronous results, asynchronous results, screenshots, webhooks, troubleshooting, and abuse prevention.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
3.1 Service Providers
- Stripe: Payment processing
- Cloud infrastructure providers: Hosting and data storage
- Authentication providers: Social sign-in
- Network and proxy providers: Request delivery
- Analytics and support services: Product analytics and customer support
3.2 Legal Requirements
We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Security
We use reasonable technical and organizational safeguards designed to protect your information. No method of storage or transmission is completely secure.
5. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain security, resolve disputes, and meet applicable legal obligations. Retention periods may vary by data type and may include limited backup copies.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at privacy@scrapedrive.com.
7. Cookies
We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details.
8. International Transfers
Your information may be transferred to and processed in countries other than your own by us or our service providers. Where required, we use safeguards recognized by applicable law.
9. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
ScrapeDrive.com — privacy@scrapedrive.com